Available 24 hours a day, 7 days a week, including all major holidays!

Providing immediate case consultation to veterinarians with challenging cases


  • Individual Case Phone Consultation prices

          - 24 hours turn around time - $200 per hour, including phone time, records review and report preparation

  • Anesthesia Protocol Development

          - $200/hour via phone consultation

How do I request Protocol Development?

Simply call 1-844-NEED-ECC (844-633-3322) and press '2'. Leave a voicemail with your name, hospital name and e-mail address for Dr. Raffe, which will be forwarded him. He will return your call or e-mail you to set up a time to discuss your anesthesia needs.

How do I consult on an individual case?

Simply call our toll-free number at 1-844-NEED-ECC, and press '2' to be connected to the anesthesia voicemail. Your voicemail will be transcribed to both a text message and an e-mail, and sent immediately to Dr. Raffe. 

What information do I need to leave for a case consultation?

On your voicemail, please leave the following information:

  • Your name
  • Your hospital name
  • Phone number
  • Email address
  • Best time for a return call

How long do most consultations take?

Most consults are ~60 minutes in length depending on the complexity of the case (to include verbal conversations, records review and report preparation). 

What is the turnaround time?

Usually 12 hours or less, although may take up to 24 hours depending on Dr. Raffe's clinical schedule. 

Do you need an account or a credit card on file?

No, you do not need an account or a credit card number to request a consultation. We will collect your hospital name, patient name, and contact information at the time of the consult. All consultations will be billed to your hospital at the end of the month. It's that easy.